Isha Singh | Business Analyst & Data Analyst
SQL • Python • Power BI • Tableau | 3.8 Years Healthcare, Pharma & Fintech
Delivering 40% Efficiency Improvements and Measurable Business Impact
Get in Touch
Proven Business Impact
I partner with cross-functional teams to solve business problems through data analysis, dashboard development, and stakeholder collaboration. My work spans business intelligence, requirements gathering, and analytical insights—enabling faster, data-driven decisions across healthcare, pharmaceutical, and fintech operations.
40% reduction in manual reporting through dashboard automation | 30% improvement in data quality via validation frameworks | 12% increase in customer retention through workflow optimization | $40K+ business impact supporting operational and strategic decisions
Core Expertise
Business Analysis
  • Requirements gathering & documentation
  • Stakeholder management
  • Process mapping & optimization
  • User stories & acceptance criteria
  • UAT coordination
Data Analysis
  • SQL querying & data extraction
  • Python for statistical analysis
  • Dashboard development (Power BI, Tableau)
  • KPI development & tracking
  • Data quality & validation
Technical Tools
  • SQL (Advanced queries, CTEs, joins)
  • Python (Pandas, NumPy)
  • Power BI (DAX, Power Query)
  • Tableau
  • Excel (Advanced)
  • JIRA
  • Confluence
  • MS Visio
Global Capabilities
  • Languages:
  • English (Professional Fluency)
  • Hindi (Native Speaker)
  • German (Elementary Proficiency)
  • Cross-cultural collaboration
Python
Pandas
NUMPY
MIRO
Confluence
Automated Data Quality Assessment & AI Readiness Framework
Business Context: Analytics teams spent 40+ hours manually validating each dataset with inconsistent quality standards causing production issues.
My Contribution: Built automated Python framework assessing quality across four dimensions, remediating issues using business rules. Documented solution in Confluence and created process workflows in Miro.
Business Impact:
  • Improved data reliability from 97.46% to 99.11%
  • Eliminated 200+ analyst hours monthly
  • Detected 15,540 issues enabling production-ready data
SQL Server
SQL
Power BI
Sales Analytics & Reporting
Business Context: Sales leadership needed visibility into revenue drivers, customer value, and seasonal patterns to inform pricing and inventory decisions.
My Contribution: Collaborated with sales and finance teams to define KPIs, built SQL queries to analyze revenue trends and customer segments, and designed Power BI dashboards for executive visibility.
Insights & Recommendations:
  • Identified VIP customers driving majority of revenue
  • Revealed Q4 seasonality for targeted campaigns
  • Recommended reporting automation.
Business Impact:
  • Enabled 40% reduction in manual reporting effort, supporting faster decision-making on pricing, inventory, and campaign planning.
Excel
Pivot Tables
KPI Modeling
Employee Experience & Attrition Intelligence
Business Context: HR leadership needed to understand attrition drivers and identify high-risk employee segments to improve retention.
My Contribution: Worked closely with HR to define attrition metrics, analyzed employee satisfaction and performance data using Excel and pivot tables, and built a dashboard to surface at-risk segments.
Insights & Recommendations:
  • Identified 60% attrition concentration among female employees
  • Highlighted low engagement in early-career workforce
  • Recommended targeted retention and training interventions.
Business Impact:
  • Enabled HR to prioritize retention strategies
  • Allocated training resources more effectively.
Experience
Boston Consulting Group
Data Analytics Associate — Virtual Experience (May–June 2025)
85%
Prediction Accuracy
Achieved in churn model simulation
12%
Churn Reduction
Projected through strategy
$40K
Retention Impact
Estimated annual savings in virtual consulting project
Collaborated with Fortune 500 client to analyze customer churn drivers and develop retention strategy. Analyzed behavioral data, identified key churn factors, and presented recommendations to leadership. Insights directly informed $40K+ retention investment and customer success strategy.
Experience
Deloitte
Data Quality Analyst — Virtual Experience (February 2025)
1000+ Records Audited
Ensured data integrity and accuracy.
20% Inconsistencies Reduced
Identified and resolved data anomalies.
10 Hrs Saved/Cycle
Streamlined processes with advanced Excel.
15% Reporting Time Cut
Improved visibility with Tableau dashboards.
Led data quality audit across 1000+ records to identify inconsistencies impacting analytics. Designed Excel automation and Tableau dashboards to streamline validation processes. Delivered 15% reduction in reporting cycles and 20% improvement in data reliability—supporting downstream analytics teams.
Experience
Simpladent Healthcare
Business Analyst | June 2022 – December 2023
Strategic Data Analysis
Analyzed operational, appointment, and patient data using SQL and Excel to identify key insights and streamline workflows.
Automated Reporting
Designed and deployed interactive Power BI dashboards, automating critical reporting and reducing manual effort by 40%.
Process Optimization
Led requirement gathering, defined KPIs, and mapped business processes in MS Visio to drive operational improvements.
Quality & Validation
Executed User Acceptance Testing (UAT) and performed validation, enhancing data integrity and accuracy of key metrics.
Worked closely with operations and clinical teams to understand reporting needs and design analytics solutions. Built Power BI dashboards automating critical reports, reducing manual effort by 40%. Supported operational decision-making through data-driven insights on appointments, patient flow, and resource utilization.
Experience
Snehlife Pharmaceutical
Data Analyst | March 2019 – August 2020
30%
Enhanced Data Precision
Implemented robust data validation protocols.
40%
Optimized Workflow Efficiency
Developed and standardized reporting templates.
99%
Maintained Data Integrity
Ensured accuracy in high-volume data entry.
Supported supply chain and operations teams through data quality and reporting. Implemented validation protocols achieving 99% accuracy, optimized reporting workflows reducing manual effort by 40%. Delivered KPI insights supporting inventory planning and supply chain decisions.
Advanced Education & Professional Certifications
1
East Texas A&M University
Master of Science in Business Analytics (2024–2025) • Achieved 4.0 GPA
2
Bharati College, Delhi
Bachelor of Arts in Economics (2020–2023)
Professional Certifications
  • Accenture Data Analytics & Visualization Specialist
  • Databricks Fundamentals Certification
  • Machine Learning with Python Expertise
  • AI Foundations: Machine Learning Principles
Let's Partner on Data-Driven Business Challenges
Seeking Business Analyst, Data Analyst, Product Analyst, and Business Intelligence roles where I can deliver measurable business impact through data-driven solutions. Open to opportunities in the US, EU, and global markets.
Open to Relocation
Willing to relocate for the right opportunity
Direct Email
Professional Network
linkedin.com/in/ishasingh-ak
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